CRM Implementation for a software product company

BACKGROUND: A software provider based in Maharashtra, India, was finding difficulties to manage its growing list of 30,000+ prospects and its clients contacts.  CHALLENGE: Their aim was to find an extreme efficient process of maintaining their growth rate per annul. The company also required sales leads opportunities from a growing market database, cold calls, obtained […]

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Implementation SAP Service desk

BACKGROUND: An US based enterprise with expanding global footprint was looking for an incident and problem management solution preferably with SAP Solution Manager CHALLENGES: Standardize of global financial reporting and its operations was a very big challenge and implementation of  professional services organization. SOLUTIONS: The entire legacy business modules was re-engineered along with the consolidate global processes and […]

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Website and App development for architectural mill-work industry

BACKGROUND: The company was founded by an Indian in 1990 in Saltlake, India. Now they became one of the best providers of residential cabinetry in the area and quickly they developed into one of best the premier designer of one-of-a-kind retail service. CHALLENGES: The founder wanted us to create a website that reflected their unique […]

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A patient care communication solution

BACKGROUND: A leader in the pharmaceutical industry of south India with an incredible goal of treating and preventing disease technically. It’s one of the largest multinational pharmaceutical companies operating in India CHALLENGES: Content management in a pharmaceutical company is very complicated because of the regulated nature and highly structured  content and solution prepared for them had […]

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Solutions for productivity increase in the FMCG market

BACKGROUND: The company with around 1,000 employees and a presence in over 20 countries make themselves as one of the World’s most important confectionery producers with huge turnover and fastest-growing market CHALLENGES: To introduce standard maintenance procedures as well as to implement an unique work-order system to reduce the workload. And to introduce continuous improvement mentality […]

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Processes automation for a leading Clinical Research Company

BACKGROUND: An south India based clinical research company, with range of laboratory services , clinical research and R&D facilities across chennai, hyderabad and kerala. CHALLENGES: Their inorganically growth by acquiring laboratory units across different locations. Moreover different platforms and different independent applications were in use SOLUTIONS: We built an application that would support the new process and […]

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CRM implementation for a popular Chennai based Travel Agency

BACKGROUND : One of the he largest travel agency serving in Chennai wanted to manage its 32 years old customer data efficiently and tap hidden opportunities. CHALLENGES : The data available with the client was in different formats and patterns. Columns were mismatching and there was no cohesiveness. SOLUTION : A CRM solution to analyze the hidden opportunities […]

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